Appointment Cancellation Policy

We always text or email you an appointment reminder the day before your appointment. Please call/text us at (604) 779-0148 at least 24 hrs prior to your appointment to let us know if you need to reschedule or cancel. If we do not receive prior notification, you will be charged for the missed appointment. 

24 HOURS CANCELLATION FEE – $25 for short (< 1 hr) treatments and 

24 HOURS CANCELLATION FEE  – $50 for big (> 1hr) treatments.                      

When you schedule your appointment with ARION SKIN LASER Clinic, you are agreeing to the following policies. Should you have any questions about our policies, and how they apply to your situation, please contact us via phone (604) 779-0148 or e-mail, or in-person at our clinic’s 

When you miss an appointment with us, we not only lose your business, but we also miss the opportunity to accommodate other potential inquiries for the same time slot. Additionally, many times our staff’s schedules are changed to accommodate your reservation requests and we are obligated to honor our staff’s time and wages. It’s for these reasons we have implemented our cancellation policy onto the desk.


In order to obtain your desired appointment, we recommend scheduling your treatment as far in-advance as possible.  We recommend booking your next appointment right after your fulfilled appointment.


We ask that you please arrive 15 minutes prior to your reservation start time. We will do our best to accommodate late arrivals; however, the length of the treatment may have to be adjusted to accommodate the next scheduled reservation. If the scheduled treatment cannot be adjusted based on how late you have arrived, you will be subject to the cancellation policy and charges of fee amounting to 50% of the scheduled service(s).


Please leave all jewelry and valuable items at home or with you at all times. ARION  SKIN LASER clinic is not responsible for lost or misplaced items.