Refund Policy


All gift cards, gift certificates, and service purchases are non-refundable. We do not allow the third-party sale of our gift cards. Any gift card being sold by any person or business that is not ARION SKIN LASER will be void. All funds are in Canadian dollars.


Arion Skin Laser does not allow returns or exchanges on any opened, unsealed, or used products unless you have experienced an allergic reaction*.
We will exchange or refund a product** if it has not been opened, damaged or used. All returned items must be in the original condition with the original packaging and must be returned within 14 days of purchase with an authentic receipt. Shipping charges will not be refunded or credited.
We reserve the right to deduct the shipping costs from returned/exchanged items that had originally qualified for free shipping. Deductions will only take place when the adjusted total is below $100.00.Opened or used items are not eligible for return/exchange.

*Allergic Reactions

We understand that sometimes certain products do not agree with your skin type. Arion Skin Laser will refund or credit the individual product that caused the Allergic Reaction. All reactions must be reported within the first 48 hours of use. Arion Skin Laser reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.
Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.
**Theradome helmet will not be refunded, exchanged or credited under any circumstance due to hygienic reasons.


We are unable to process any returns for purchased packages or prepaid series of treatments. ARION SKIN LASER will make an effort to exchange the purchased packaged or prepaid series of treatments for an equal value product or other aesthetic services offered at our location.